These Terms of Service ("Terms") are an agreement between you and Campsync LLC, a Texas limited liability company ("Campsync," "we," "us," or "our"). They govern your use of campsync.io and any services you purchase from us.

By using our website, requesting a Ranking Snapshot, or subscribing to our services, you agree to these Terms. If you do not agree, do not use the site or the services.

1. Who can use the services

You must be at least 18 years old and authorized to enter into this agreement on behalf of the RV park, campground, or other business you represent. If you are agreeing on behalf of a business, "you" means that business, and you confirm you have authority to bind it.

2. What the services are

Campsync Local is a managed service. We do the following on your behalf:

• Optimize and maintain your Google Business Profile

• Publish posts, photos, offers, and videos on a recurring basis

• Send review requests and follow-ups, and write replies to reviews

• Submit and maintain your business information across online directories

• Publish content to connected social accounts

• Provide monthly ranking reports and weekly summaries

The exact scope of what is included is described on campsync.io. We may improve, change, or replace features over time. If a change materially reduces what you receive, we will tell you before it takes effect.

What the services are not. Campsync Local does not manage reservations, availability, rates, or payments for your park. It does not answer your phone. It does not build or host your website. It is not a booking system.

3. No guarantee of results

We do not guarantee any search ranking, position, review count, star rating, call volume, booking volume, or revenue outcome.

Search rankings are determined by Google using factors we do not control and do not have visibility into. Competitors, market conditions, Google policy changes, and the condition of your park all affect results. Anyone who promises you a specific ranking by a specific date is guessing.

What we commit to is performing the work described in Section 2 on a recurring basis, and reporting to you what was done and where you stand.

4. Your responsibilities

To deliver the services, we need certain things from you. You agree to:

• Grant and maintain our access to your Google Business Profile and any other accounts required

• Provide accurate information about your park, including amenities, rates, hours, seasons, and policies

• Provide photos of your park that you own or have the right to use

• Tell us promptly when information about your park changes

• Not take actions that conflict with our work, such as another party managing the same profile at the same time

• Comply with Google's policies and all applicable laws

Delays. If you do not provide access, photos, or park information, we cannot perform the services, and delays caused by this do not entitle you to a credit or refund.

Guest contact information. If you provide us with guest email addresses or phone numbers so review requests can be sent, you confirm that you have collected them lawfully and have the consent required under applicable law, including the Telephone Consumer Protection Act, to have messages sent to those guests. You are responsible for the accuracy of what you send us and for the legality of the underlying consent.

5. Reviews

We will not create fake reviews, write reviews on your behalf as if from a guest, offer incentives in exchange for reviews, or filter guests to solicit only positive ones. These practices violate Google's policies and can get your profile suspended.

Where a review may violate Google's content policies, we can flag it for Google's consideration. We cannot promise any review will be removed. That decision belongs to Google.

6. Fees and billing

Subscription. Campsync Local is $497 per month, per park, unless we agree otherwise in writing.

Setup fee. A one-time setup fee of $497 is charged when you sign up. The setup fee is non-refundable once onboarding has begun.

Billing. Subscriptions are billed monthly in advance on the same day each month, beginning on the date you sign up. You authorize us to charge your payment method automatically until you cancel.

Taxes. Fees are exclusive of taxes. You are responsible for any applicable sales or use tax.

Failed payments. If a payment fails, we may retry it and may suspend the services until payment is received. We may terminate your subscription if payment remains unpaid for 15 days.

Price changes. We may change our prices. We will give you at least 30 days' notice before a change applies to your subscription, and you may cancel before it takes effect.

7. Cancellation and refunds

No contract. Your subscription is month to month. You may cancel at any time by emailing local@campsync.io.

When cancellation takes effect. Cancellation takes effect at the end of your current billing period. You keep access to the services through that date.

Refunds. We do not provide refunds or credits for partial months, unused time, or periods where you chose not to use the services. This does not limit any rights you have that cannot be waived under law.

What happens after you cancel. We stop performing the services and remove our access to your accounts. Your Google Business Profile, your reviews, your photos, your directory listings, and everything published to them remain yours and stay exactly where they are. Nothing published on your behalf is taken down or reversed. Reporting and dashboard access ends.

8. Ranking Snapshot

The Ranking Snapshot is provided free and without obligation. It is compiled from publicly available information and third-party data sources.

We provide it as-is. Data from third-party sources is sometimes incomplete or inaccurate, and the Snapshot reflects a point in time. It is not a guarantee of current or future performance, and it is not a recommendation to take or not take any particular action.

9. Content and ownership

Your content. You keep ownership of your photos, logos, park information, and anything else you provide. You grant us a non-exclusive license to use, reproduce, modify, format, and publish that content as needed to perform the services, for as long as you are a customer.

Published content. Content we create and publish on your behalf, including posts, photos, videos, review replies, and profile descriptions, belongs to you once published.

Our property. Our website, brand, methods, templates, reports, and software remain ours. Nothing in these Terms transfers ownership of them to you.

Feedback. If you send us suggestions, we may use them without obligation or compensation to you.

10. Third-party services

The services depend on platforms we do not control, including Google, Meta, and others. Your use of those platforms is subject to their terms and policies, and you are responsible for complying with them.

We are not responsible for changes those platforms make, outages, account suspensions, policy changes, or decisions they make about your profile or content. If a platform suspends or restricts your account for reasons outside our control, we will help where we can, but we cannot guarantee reinstatement.

11. Acceptable use

You may not use the services to publish content that is unlawful, deceptive, defamatory, infringing, or in violation of any platform's policies. You may not use the services on behalf of a business you do not own or are not authorized to represent. You may not resell or sublicense the services without our written consent.

12. Suspension and termination

We may suspend or terminate your account if you breach these Terms, if payment fails, if your use creates legal or platform risk, or if we discontinue the services.

If we terminate without cause, we will refund any prepaid fees covering the period after termination.

13. Disclaimers

The services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the services will be uninterrupted, error-free, or that they will produce any particular result.

14. Limitation of liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost bookings, lost revenue, lost data, or loss of goodwill, whether or not we were advised such damages were possible.

Our total liability arising out of or relating to these Terms or the services will not exceed the amount you paid us in the three months immediately preceding the event giving rise to the claim.

These limits apply regardless of the legal theory and even if a limited remedy fails its essential purpose.

15. Indemnification

You will defend, indemnify, and hold harmless Campsync and its members, officers, and agents from any claim, loss, or expense, including reasonable attorneys' fees, arising out of:

• Content or information you provide to us, including photos and guest contact information

• Your breach of these Terms or of any applicable law

• Any claim that messages sent to your guests lacked required consent

• Your violation of any third-party platform's terms or policies

16. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules.

Any dispute will be brought exclusively in the state or federal courts located in Tarrant County, Texas, and you consent to the jurisdiction of those courts.

Before filing anything, both parties agree to try in good faith to resolve the dispute by contacting the other and allowing 30 days to work it out.

17. Changes to these Terms

We may update these Terms. When we do, we will change the "Last updated" date above. If the changes are material, we will notify customers by email at least 30 days before they take effect. Continuing to use the services after that means you accept the updated Terms.

18. General

Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and Campsync regarding the services, and replace any prior discussions or proposals.

Severability. If any provision is found unenforceable, the rest stays in effect.

No waiver. Our failure to enforce a provision is not a waiver of it.

Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.

Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.

Independent contractor. Nothing here creates a partnership, joint venture, or employment relationship.

19. Contact

Campsync LLC

5049 Edwards Ranch, Fort Worth, TX 76109

terms@campsync.io

817-518-8138